{"id":7099,"date":"2026-06-07T12:15:58","date_gmt":"2026-06-07T10:15:58","guid":{"rendered":"https:\/\/doradobeachresort.com\/?page_id=7099"},"modified":"2026-06-22T11:21:13","modified_gmt":"2026-06-22T09:21:13","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/doradobeachresort.com\/es\/privacy-policy\/","title":{"rendered":"Pol\u00edtica de Privacidad"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"7099\" class=\"elementor elementor-7099\">\n\t\t\t\t<div class=\"elementor-element elementor-element-234a4b6 e-flex e-con-boxed e-con e-parent\" data-id=\"234a4b6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c7130e8 elementor-widget elementor-widget-heading\" data-id=\"c7130e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">LEGAL<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e8f1c4 elementor-widget elementor-widget-heading\" data-id=\"3e8f1c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica de Privacidad<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-93789bc elementor-widget elementor-widget-heading\" data-id=\"93789bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Last updated: 22-06-2026<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-42c57c2 legal-content elementor-widget elementor-widget-text-editor\" data-id=\"42c57c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t        <div class=\"elementor-text-editor elementor-clearfix\"><h2>1. Data Controller<\/h2>\n<p>In accordance with Regulation (EU) 2016\/679 (General Data Protection Regulation \u2013 GDPR), Organic Law 3\/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), Law 34\/2002 on Information Society Services and Electronic Commerce (LSSI-CE), and other applicable Spanish legislation, the following information is provided regarding the processing of personal data.<\/p>\n<p>\n<strong>Data Controller:<\/strong> Christopher Michael Caples<br>\n<strong>NIE:<\/strong> Y7865284B<br>\n<strong>Trade Name:<\/strong> El Dorado Beach Resort<br>\n<strong>Address:<\/strong> Calle Ribera Baja 14, 18690 Almu\u00f1\u00e9car (Granada), Spain<br>\n<strong>Email:<\/strong> info@doradobeachresort.com<br>\n<strong>Website:<\/strong> www.doradobeachresort.com\n<\/p>\n\n<h2>2. Purpose of Data Processing<\/h2>\n<p>El Dorado Beach Resort collects and processes personal data for the following purposes:<\/p>\n\n<h3>2.1 Reservation Management<\/h3>\n<ul>\n<li>Managing accommodation reservations.<\/li>\n<li>Processing booking requests, modifications, and cancellations.<\/li>\n<li>Providing customer service before, during, and after a stay.<\/li>\n<li>Communicating important reservation information.<\/li>\n<\/ul>\n\n<h3>2.2 Guest Registration and Legal Compliance<\/h3>\n<ul>\n<li>Verifying guest identities.<\/li>\n<li>Collecting legally required guest information.<\/li>\n<li>Complying with Spanish tourism regulations and public security requirements.<\/li>\n<li>Reporting guest information to competent authorities where required by law.<\/li>\n<\/ul>\n\n<h3>2.3 Online Check-In and Identity Verification<\/h3>\n<p>Through Chekin and related service providers, El Dorado Beach Resort may process guest information for:<\/p>\n<ul>\n<li>Online check-in.<\/li>\n<li>Identity verification.<\/li>\n<li>Collection and validation of identification documents.<\/li>\n<li>Digital signature of rental agreements and required documentation.<\/li>\n<li>Security deposit management and payment authorizations.<\/li>\n<li>Compliance with mandatory guest registration obligations.<\/li>\n<\/ul>\n\n<h3>2.4 Payment Processing<\/h3>\n<ul>\n<li>Processing accommodation payments.<\/li>\n<li>Managing deposits and security authorizations.<\/li>\n<li>Fraud prevention and transaction security.<\/li>\n<li>Processing refunds and chargebacks.<\/li>\n<\/ul>\n\n<h3>2.5 Guest Communications<\/h3>\n<ul>\n<li>Reservation confirmations.<\/li>\n<li>Arrival and departure instructions.<\/li>\n<li>Customer support.<\/li>\n<li>Operational communications during a stay.<\/li>\n<li>Communications through email, telephone, SMS, and WhatsApp.<\/li>\n<\/ul>\n\n<h3>2.6 Marketing Communications<\/h3>\n<p>With the guest&#8217;s consent where required, El Dorado Beach Resort may send:<\/p>\n<ul>\n<li>Newsletters.<\/li>\n<li>Promotional offers.<\/li>\n<li>Special packages.<\/li>\n<li>Resort updates.<\/li>\n<li>Customer satisfaction surveys.<\/li>\n<\/ul>\n<p>Guests may unsubscribe from marketing communications at any time.<\/p>\n\n<h3>2.7 Property Security<\/h3>\n<ul>\n<li>Protection of guests, staff, visitors, and property.<\/li>\n<li>Monitoring exterior common areas through video surveillance systems.<\/li>\n<li>Investigation of security incidents, fraud, vandalism, theft, or other unlawful activities.<\/li>\n<\/ul>\n\n<h3>2.8 Website Operation<\/h3>\n<ul>\n<li>Website administration.<\/li>\n<li>Security monitoring.<\/li>\n<li>Analytics and performance improvement.<\/li>\n<li>Compliance with legal obligations.<\/li>\n<\/ul>\n\n<h2>3. Categories of Personal Data<\/h2>\n<p>Depending on the services requested, El Dorado Beach Resort may process:<\/p>\n\n<p><strong>Identification Data<\/strong><\/p>\n<ul>\n<li>Full name.<\/li>\n<li>Date of birth.<\/li>\n<li>Nationality.<\/li>\n<li>Passport number.<\/li>\n<li>DNI.<\/li>\n<li>NIE.<\/li>\n<li>Driver&#8217;s license information where applicable.<\/li>\n<li>Signature data.<\/li>\n<\/ul>\n\n<p><strong>Contact Information<\/strong><\/p>\n<ul>\n<li>Postal address.<\/li>\n<li>Email address.<\/li>\n<li>Telephone number.<\/li>\n<\/ul>\n\n<p><strong>Reservation Information<\/strong><\/p>\n<ul>\n<li>Arrival and departure dates.<\/li>\n<li>Number of guests.<\/li>\n<li>Reservation preferences.<\/li>\n<li>Special requests.<\/li>\n<\/ul>\n\n<p><strong>Payment Information<\/strong><\/p>\n<ul>\n<li>Payment transaction data.<\/li>\n<li>Deposit information.<\/li>\n<li>Security authorization records.<\/li>\n<\/ul>\n\n<p><strong>Legal Registration Information<\/strong><\/p>\n<ul>\n<li>Information required by Spanish tourism and security regulations.<\/li>\n<li>Guest registration records.<\/li>\n<\/ul>\n\n<p><strong>Communication Information<\/strong><\/p>\n<ul>\n<li>Email correspondence.<\/li>\n<li>WhatsApp communications.<\/li>\n<li>Customer service records.<\/li>\n<\/ul>\n\n<p><strong>Vehicle Information<\/strong><\/p>\n<ul>\n<li>Vehicle registration details when parking services are requested.<\/li>\n<\/ul>\n\n<p><strong>Video Surveillance Data<\/strong><\/p>\n<ul>\n<li>CCTV recordings from monitored exterior areas.<\/li>\n<\/ul>\n\n<p><strong>Website Data<\/strong><\/p>\n<ul>\n<li>IP address.<\/li>\n<li>Browser information.<\/li>\n<li>Device information.<\/li>\n<li>Cookie and analytics data.<\/li>\n<\/ul>\n\n<h2>4. Legal Basis for Processing<\/h2>\n<p>Personal data is processed based on:<\/p>\n\n<h3>4.1 Contract Performance<\/h3>\n<p>Processing necessary to provide accommodation services and fulfill reservation obligations.<\/p>\n\n<h3>4.2 Legal Obligations<\/h3>\n<p>Processing required by Spanish tourism regulations, security regulations, tax legislation, accounting requirements, and other applicable laws.<\/p>\n\n<h3>4.3 Legitimate Interests<\/h3>\n<ul>\n<li>Property security.<\/li>\n<li>Fraud prevention.<\/li>\n<li>Customer service improvement.<\/li>\n<li>Business administration.<\/li>\n<li>Protection of legal rights.<\/li>\n<\/ul>\n\n<h3>4.4 Consent<\/h3>\n<p>Where required, personal data may be processed based on consent, including for marketing communications. Consent may be withdrawn at any time.<\/p>\n\n<h2>5. Recipients of Personal Data<\/h2>\n<p>Personal data may be shared with:<\/p>\n<ul>\n<li>Airbnb.<\/li>\n<li>Booking.com.<\/li>\n<li>VRBO.<\/li>\n<li>Stripe.<\/li>\n<li>Chekin.<\/li>\n<li>Website hosting providers.<\/li>\n<li>Cloud service providers.<\/li>\n<li>Technology and software providers.<\/li>\n<li>Professional advisors including legal and accounting consultants.<\/li>\n<li>Insurance companies.<\/li>\n<li>Public authorities and law enforcement agencies when required by law.<\/li>\n<\/ul>\n<p>Personal data is never sold to third parties.<\/p>\n\n<h2>6. Chekin Services<\/h2>\n<p>El Dorado Beach Resort utilizes Chekin to facilitate:<\/p>\n<ul>\n<li>Online check-in.<\/li>\n<li>Identity verification.<\/li>\n<li>Collection and validation of identification documents.<\/li>\n<li>Digital execution of rental agreements.<\/li>\n<li>Security deposit processing and payment authorizations.<\/li>\n<li>Guest registration compliance.<\/li>\n<li>Transmission of legally required information to competent authorities.<\/li>\n<\/ul>\n<p>Guests completing online check-in through Chekin acknowledge that their personal data may be processed by Chekin in accordance with its own privacy policies and applicable data protection legislation.<\/p>\n\n<h2>7. International Data Transfers<\/h2>\n<p>Certain service providers utilized by El Dorado Beach Resort may process information outside the European Economic Area.<\/p>\n<p>Where international transfers occur, appropriate safeguards will be implemented in accordance with GDPR requirements.<\/p>\n\n<h2>8. Data Retention<\/h2>\n<p>Personal data will be retained only for as long as necessary to:<\/p>\n<ul>\n<li>Fulfill contractual obligations.<\/li>\n<li>Comply with legal requirements.<\/li>\n<li>Resolve disputes.<\/li>\n<li>Enforce agreements.<\/li>\n<li>Meet tax and accounting obligations.<\/li>\n<\/ul>\n<p>When retention is no longer required, personal data will be securely deleted or anonymized.<\/p>\n\n<h2>9. Video Surveillance<\/h2>\n<p>For security purposes, El Dorado Beach Resort operates video surveillance systems covering certain exterior areas, including:<\/p>\n<ul>\n<li>Property entrances.<\/li>\n<li>Gates.<\/li>\n<li>Parking areas.<\/li>\n<li>Exterior common areas.<\/li>\n<li>Grounds and perimeter areas.<\/li>\n<\/ul>\n<p>No video surveillance cameras are installed inside guest accommodations.<\/p>\n<p>Recordings may be reviewed and disclosed where necessary for:<\/p>\n<ul>\n<li>Security investigations.<\/li>\n<li>Insurance claims.<\/li>\n<li>Legal proceedings.<\/li>\n<li>Compliance with legal obligations.<\/li>\n<\/ul>\n<p>Unless required for an ongoing investigation or legal proceeding, recordings are generally retained for no longer than thirty (30) days.<\/p>\n\n<h2>10. WhatsApp Communications<\/h2>\n<p>Guests may choose to communicate with El Dorado Beach Resort through WhatsApp.<\/p>\n<p>By communicating through WhatsApp, guests acknowledge that communications may be processed by WhatsApp and its affiliated service providers under their own privacy policies.<\/p>\n<p>WhatsApp may be used for:<\/p>\n<ul>\n<li>Reservation assistance.<\/li>\n<li>Check-in instructions.<\/li>\n<li>Arrival coordination.<\/li>\n<li>Guest support.<\/li>\n<li>Operational communications during a stay.<\/li>\n<li>Promotional communications where consent has been provided.<\/li>\n<\/ul>\n<p>Guests may opt out of marketing communications at any time.<\/p>\n\n<h2>11. Rights of Data Subjects<\/h2>\n<p>Guests may exercise the following rights:<\/p>\n<ul>\n<li>Right of access.<\/li>\n<li>Right of rectification.<\/li>\n<li>Right of erasure.<\/li>\n<li>Right to restriction of processing.<\/li>\n<li>Right to data portability.<\/li>\n<li>Right to object.<\/li>\n<li>Right to withdraw consent.<\/li>\n<li>Right not to be subject solely to automated decision-making.<\/li>\n<\/ul>\n<p>Requests may be submitted to: info@doradobeachresort.com<\/p>\n\n<h2>12. Children&#8217;s Data<\/h2>\n<p>Personal data relating to minors may be processed where necessary for accommodation services and compliance with legal obligations.<\/p>\n<p>Where consent is required by law, authorization from a parent or legal guardian will be obtained.<\/p>\n\n<h2>13. Security of Personal Data<\/h2>\n<p>El Dorado Beach Resort implements appropriate technical and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, loss, destruction, or misuse.<\/p>\n\n<h2>14. Third-Party Websites<\/h2>\n<p>The website may contain links to third-party websites.<\/p>\n<p>El Dorado Beach Resort is not responsible for the privacy practices, policies, or content of third-party websites.<\/p>\n\n<h2>15. Complaints<\/h2>\n<p>Individuals who believe their personal data has been processed unlawfully may file a complaint with:<\/p>\n<p>\n<strong>Agencia Espa\u00f1ola de Protecci\u00f3n de Datos (AEPD)<\/strong><br>\nWebsite: <a href=\"https:\/\/www.aepd.es\" target=\"_blank\" rel=\"noopener\">https:\/\/www.aepd.es<\/a>\n<\/p>\n\n<h2>16. Changes to This Privacy Policy<\/h2>\n<p>El Dorado Beach Resort reserves the right to modify this Privacy Policy at any time to reflect legal, regulatory, operational, or technological changes.<\/p>\n<p>The most current version will always be available at www.doradobeachresort.com.<\/p>\n\n<h2>17. Acceptance of This Policy<\/h2>\n<p>By using the website, making a reservation, completing online check-in, communicating with El Dorado Beach Resort, or staying at the property, guests acknowledge that they have read, understood, and accepted this Privacy Policy.<\/p><\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>LEGAL Privacy Policy Last updated: 22-06-2026 1. Data Controller In accordance with Regulation (EU) 2016\/679 (General Data Protection Regulation \u2013 GDPR), Organic Law 3\/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), Law 34\/2002 on Information Society Services and Electronic Commerce (LSSI-CE), and other applicable Spanish legislation, the following information is &hellip; <span class=\"more-link-wrap\"><a href=\"https:\/\/doradobeachresort.com\/es\/privacy-policy\/\" class=\"more-link\">Read More <span class=\"screen-reader-text\"> &#8220;Privacy Policy&#8221;<\/span><\/a><\/span><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-elementor.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-7099","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/doradobeachresort.com\/es\/wp-json\/wp\/v2\/pages\/7099","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/doradobeachresort.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/doradobeachresort.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/doradobeachresort.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/doradobeachresort.com\/es\/wp-json\/wp\/v2\/comments?post=7099"}],"version-history":[{"count":11,"href":"https:\/\/doradobeachresort.com\/es\/wp-json\/wp\/v2\/pages\/7099\/revisions"}],"predecessor-version":[{"id":7255,"href":"https:\/\/doradobeachresort.com\/es\/wp-json\/wp\/v2\/pages\/7099\/revisions\/7255"}],"wp:attachment":[{"href":"https:\/\/doradobeachresort.com\/es\/wp-json\/wp\/v2\/media?parent=7099"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}